SMC STS2 Managed Controls Privacy Policy

Privacy

Privacy Policy

Last updated: April 12, 2026

This Privacy Policy explains how Coda Intelligence Lab Works handles information related to STS2 Managed Controls.

Information we collect

  • Purchase and billing information supplied during Lemon Squeezy checkout, such as name, email address, and order metadata.
  • Activation and fulfillment information needed to issue a license, such as install ID, purchase email, plan name, and activation status.
  • Support information you voluntarily send by email, such as diagnostics, screenshots, logs, and issue descriptions.

How we use information

  • To process payment fulfillment and send activation keys.
  • To validate activation, troubleshoot license issues, and respond to support requests.
  • To investigate fraud, abuse, duplicate purchases, or delivery failures.

Third-party services

  • Payments are processed by Lemon Squeezy, which acts as merchant of record and may collect information directly under its own policies.
  • Transactional email or delivery services may be used to send activation keys and support replies.
  • This static website does not intentionally use its own analytics or advertising trackers at this time.

Data retention

  • Purchase and activation records may be retained for accounting, fraud prevention, license support, and legal compliance.
  • Support emails may be retained as long as reasonably necessary to resolve issues or maintain service history.

Your choices

  • You may contact support@auth.cilabworks.com to request access, correction, or deletion of information, subject to legal and operational limits.
  • If you want Lemon Squeezy-specific purchase records changed or removed, Lemon Squeezy may also need to process that request.